Radmas (Madrid) helps the digital transformation of ports including CX, Processes and Infrastructure. It transforms the management and experience in multiple sectors, connecting infrastructures, users and services in an intelligent and efficient ecosystem. In ports it manages the maintenance of their infrastructures and creates an ecosystem connecting crew, logistics and tourists in a single Platform.
Its benefits:
- Digitalization and automation. Digital transformation from manual processes to automated and efficient processes.
- Active communication. Real-time collaboration between managers, technicians, inspectors and end users.
- Optimized resolution. Optimization of response times and quality of request resolution.
- Analytics. Data-driven decision making for continuous improvement of services and processes.
- Omnichannel access. Multiple points of contact; app, bots (WhatsApp, Telegram, web), phone...
- Satisfaction guaranteed. Improved satisfaction and experience for employees and citizens.
Who mades up the team?
- Javier Pascual - Comercial Directo
- Fernando Moro - CEO
- Ángela Casas Migueláñez - Project Manager
- Gerardo Guarino F - Business development
